WHO WE BUILD FOR / LAW FIRMS
Websites and automation for law firms
Clients judge a firm by its site before they ever call, and your team's day disappears into 'any update on my case?' calls. We build the credibility — and the workflows that answer the calls before they happen.
WEBSITE ONLY · AUTOMATION ONLY · OR JOINED — EVERY SPEC SOLD SEPARATELY
Sound familiar?
What's still done by hand
Every one of these is a workflow waiting to exist. None of them needs new software your team has to learn.
THE REAL COST
A senior lawyer chasing a client's PDF is the most expensive courier service in the city. Multiply the 'any update?' calls by every open matter, and entire billable days disappear into conversations that a status message would have prevented.
- New matters start with the same twenty questions asked over a call
- Chasing clients for documents takes more calls than the matter itself
- Clients phone the office because they have no other way to check status
- The site is one page with a phone number and a stock photo of columns
What we'd build
Two pieces — take one, or join them
Each side is a separate engagement with its own scope and price. Plenty of clients start with one and add the other only when it earns its place.
PIECE A — THE WEBSITE
- A practice site that reads like the firm you actually are — areas, people, approach
- Practice-area pages in plain language, so the right clients find you
- An intake form that asks the twenty questions before the first call
- Publishing your team controls — updates and articles without a developer
PIECE B — THE OPERATIONS
- Intake workflows that open the matter, create the file, and schedule the consult
- Document collection with automatic reminders until the checklist is complete
- Status-update messages at each stage, drafted for a lawyer's one-click approval
- Conflict-check and deadline reminders that never rely on memory
Example workflows
Three we'd start with
Written the way we'd actually spec them — trigger, steps, outcome. Yours would be drafted from your operation, on the call.
WORKFLOW 01
The intake that runs itself
TRIGGER: INTAKE FORM SUBMITTED
- 01Matter type identified; the file and checklist are created
- 02Consultation slot offered from the right lawyer's calendar
- 03Summary lands with the lawyer before the call starts
First consultations start informed, not from zero.
WORKFLOW 02
The document chaser
TRIGGER: CHECKLIST ITEM PENDING 3 DAYS
- 01Client gets a reminder listing exactly what's missing
- 02Uploads land in the matter folder, named and dated
- 03Checklist complete → the lawyer is notified once
Nobody on your team spends Friday chasing PDFs.
WORKFLOW 03
The status update
TRIGGER: MATTER STAGE CHANGES
- 01A plain-language update is drafted for the client
- 02Lawyer approves or edits in one click
- 03The update is logged on the matter file
'Any update?' calls stop, because updates arrive first.
Heard all day
The questions your customers repeat
A chatbot grounded in your own pages answers these in seconds, cites the source, and hands anything unusual to your team.
- “What documents do I need for my case?”
- “What are your fees? Is the first consultation charged?”
- “How long will my matter take?”
- “What's the status of my case?”
- “Do you handle property / family / company matters?”
Drawn in ink
What stays human
Automation earns its keep on the repetitive work. These lines don't move — they're where your judgment and your relationships live.
01
All legal judgment — advice, strategy, and anything with privilege never touches automation
02
Client-facing updates — drafted automatically, sent only after a lawyer approves
03
The first consultation — intake prepares it; the lawyer conducts it
Fair questions
Asked by law firms
Is client information safe in these workflows?
Workflows run on your own accounts and move only what a step needs. Everything is documented — you can audit exactly what data touches which system, which matters for privilege.
Lawyers won't let anything send unreviewed. Does that break automation?
No — it's the design. Drafts are prepared automatically; a lawyer approves before anything client-facing goes out. The saving is in the drafting and chasing, not the judgment.
Can the chatbot give legal advice?
No, and it shouldn't. It answers process questions — fees structure, documents needed, office hours — from your own pages, and hands anything substantive to a human.
Can the intake form filter matters we don't take?
Yes — matter types you don't handle get a polite decline with a referral line, so the pipeline holds only work you actually want.
How do deadline reminders know our dates?
From wherever your matters live — a case sheet, a calendar, a practice tool. The workflow reads the date; your team owns the record.
Do we have to take both the website and the automation?
No. Every service is scoped and sold separately — website only, automation only, or a single workflow to start. The two compound when joined, which is why the page shows both, but nothing requires buying both.
Tell us what your team still does by hand.
Thirty minutes. You'll leave knowing what we'd build, what it would cost, and whether it's worth doing at all.
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