WHO WE BUILD FOR / DENTAL CLINICS
Websites and automation for dental clinics
Most clinic front desks spend their day on the phone confirming, rescheduling, and chasing. We build the site patients book through — and the workflows that do the confirming and chasing for you.
WEBSITE ONLY · AUTOMATION ONLY · OR JOINED — EVERY SPEC SOLD SEPARATELY
Sound familiar?
What's still done by hand
Every one of these is a workflow waiting to exist. None of them needs new software your team has to learn.
THE REAL COST
Count it: twenty confirmation calls a day at three minutes each is an hour of reception time — spent on patients who were coming anyway. Add the recall register nobody opens and the reviews nobody asks for, and the front desk's whole afternoon belongs to work a workflow could carry.
- Reception calls every patient the day before to confirm
- Recall lists (6-month cleanings) live in a register or spreadsheet nobody checks
- New-patient forms are filled on paper in the waiting room
- Happy patients are never asked for a review; unhappy ones write them unprompted
What we'd build
Two pieces — take one, or join them
Each side is a separate engagement with its own scope and price. Plenty of clients start with one and add the other only when it earns its place.
PIECE A — THE WEBSITE
- A clinic site that explains treatments in patient language, not dental jargon
- An appointment-request form that lands in your calendar, not just an inbox
- Doctor and treatment pages your staff can update themselves
- New-patient intake forms filled at home, before the visit
PIECE B — THE OPERATIONS
- Appointment reminders by WhatsApp or SMS, with confirm/reschedule replies handled
- Recall workflows — cleaning due, follow-up visits — triggered from the visit date
- Post-visit review requests, sent only after the front desk approves
- A chatbot answering timings, insurance, and pre-visit questions from your own policies
Example workflows
Three we'd start with
Written the way we'd actually spec them — trigger, steps, outcome. Yours would be drafted from your operation, on the call.
WORKFLOW 01
The day-before confirm
TRIGGER: APPOINTMENT TOMORROW, UNCONFIRMED
- 01Reminder sent on WhatsApp with confirm / reschedule buttons
- 02Reply updates the appointment book automatically
- 03No reply by evening → front desk gets a short call list
Reception calls the exceptions, not the whole day's list.
WORKFLOW 02
The six-month recall
TRIGGER: 180 DAYS SINCE LAST CLEANING
- 01Recall message drafted with the patient's name and last visit
- 02Front desk approves the day's batch in one click
- 03Booked responses land directly in the calendar
The recall register empties itself instead of gathering dust.
WORKFLOW 03
The review ask
TRIGGER: VISIT MARKED COMPLETE
- 01Next morning, a thank-you with a review link goes out
- 02Only for visits the front desk flagged as happy
- 03Responses tracked so nobody is asked twice
Your Google profile fills with the patients who love you.
Heard all day
The questions your customers repeat
A chatbot grounded in your own pages answers these in seconds, cites the source, and hands anything unusual to your team.
- “Are you open on Sunday? Do I need an appointment?”
- “Do you accept my insurance / is this covered?”
- “How much does a cleaning or root canal cost?”
- “What should I do before my appointment?”
- “Is the doctor available today? Can I reschedule?”
Drawn in ink
What stays human
Automation earns its keep on the repetitive work. These lines don't move — they're where your judgment and your relationships live.
01
Anything clinical — diagnosis, treatment advice, and post-procedure concerns go straight to the doctor
02
Unhappy patients — a complaint gets a call from a person, never a template
03
The recall message send — your front desk approves each day's batch before it goes
Fair questions
Asked by dental clinics
Can this work with our existing clinic software?
Usually, yes. If your practice management tool can export or share data — even a calendar or spreadsheet — we can build workflows around it. That's what the discovery call establishes.
Do reminders need patient app installs?
No. Reminders go over WhatsApp or SMS — channels patients already use. Nobody installs anything.
Is patient data safe in these workflows?
Workflows run on your accounts and move only the fields they need — a name and an appointment time, not a medical record. Everything is documented so you can see exactly what goes where.
How do patients book — do they need an account?
No accounts. Patients tap a link, pick a slot, done. The friction stays lower than calling.
What happens to walk-ins and phone bookings?
They get typed into the same calendar, and every downstream workflow — reminders, recalls, review asks — treats them exactly like online bookings.
Do we have to take both the website and the automation?
No. Every service is scoped and sold separately — website only, automation only, or a single workflow to start. The two compound when joined, which is why the page shows both, but nothing requires buying both.
Tell us what your team still does by hand.
Thirty minutes. You'll leave knowing what we'd build, what it would cost, and whether it's worth doing at all.
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